:root{--brand:#0ea5b7;--brand-dark:#087f90;--brand-soft:#e9f9fb;--ink:#172033;--muted:#6f7890;--line:#e7ebf2;--bg:#f4f6fa;--danger:#c44343;--shadow:0 18px 55px rgba(29,43,76,.10);--shadow-sm:0 7px 22px rgba(29,43,76,.07)}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;background:var(--bg);color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}
body{background:radial-gradient(circle at 12% 8%,rgba(14,165,183,.12),transparent 28%),var(--bg)}
.boot{min-height:100vh;display:grid;place-items:center;align-content:center;gap:24px}.boot-logo{width:min(310px,75vw);max-height:90px;object-fit:contain}.spinner{width:38px;height:38px;border-radius:50%;border:4px solid #d8e5e8;border-top-color:var(--brand);animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}
.auth-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.auth-card{width:min(440px,100%);background:rgba(255,255,255,.96);border:1px solid var(--line);border-radius:28px;padding:36px 32px;box-shadow:var(--shadow)}.logo{display:block;width:min(310px,90%);max-height:85px;object-fit:contain;margin:0 auto 26px}.auth-title{text-align:center;margin:0;font-size:25px;letter-spacing:-.6px}.auth-sub{text-align:center;color:var(--muted);font-size:14px;line-height:1.55;margin:8px 0 24px}
.fields{display:grid;gap:10px}.field{display:grid;gap:7px}.field label{font-size:12px;font-weight:850;color:#5c657a}.input,.select,.textarea{width:100%;border:1px solid var(--line);border-radius:14px;background:#fbfcfe;padding:12px 13px;outline:none;color:var(--ink)}.textarea{min-height:120px;resize:vertical}.input:focus,.select:focus,.textarea:focus{border-color:rgba(14,165,183,.55);box-shadow:0 0 0 4px rgba(14,165,183,.08);background:#fff}
.btn{display:inline-block;text-align:center;text-decoration:none;border:0;border-radius:13px;padding:11px 14px;font-weight:850}.btn-brand{background:linear-gradient(135deg,var(--brand),var(--brand-dark));color:#fff;box-shadow:0 9px 22px rgba(14,165,183,.2)}.btn-dark{background:var(--ink);color:#fff}.btn-soft{background:#fff;border:1px solid var(--line);color:#59627a}.btn.full{width:100%;padding:14px;margin-top:4px}
.shell{min-height:100vh;display:grid;grid-template-columns:245px minmax(0,1fr)}.side{height:100vh;position:sticky;top:0;background:#fff;border-right:1px solid var(--line);padding:22px 16px;display:flex;flex-direction:column}.side-logo{width:175px;max-height:54px;object-fit:contain;margin:0 auto 26px}.nav{display:grid;gap:7px}.nav-btn{border:0;background:transparent;border-radius:13px;padding:12px 13px;text-align:left;font-weight:800;color:#5f687f}.nav-btn.active{background:var(--brand-soft);color:var(--brand-dark)}.side-user{margin-top:auto;border:1px solid var(--line);border-radius:16px;background:#fbfcfe;padding:12px}.side-user strong{display:block;font-size:14px}.side-user small{display:block;color:var(--muted);margin:4px 0 10px}
.main{min-width:0;padding:28px 30px 46px}.topbar{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:22px}.eyebrow{font-size:11px;font-weight:900;letter-spacing:1px;color:var(--brand-dark);text-transform:uppercase;margin-bottom:6px}.title{margin:0;font-size:30px;letter-spacing:-.9px}.sub{color:var(--muted);font-size:14px;margin:7px 0 0}.actions{display:flex;gap:8px;flex-wrap:wrap}
.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}.stat{background:#fff;border:1px solid var(--line);border-radius:18px;padding:17px;box-shadow:var(--shadow-sm)}.stat-label{font-size:12px;font-weight:750;color:var(--muted)}.stat-value{font-size:29px;font-weight:900;margin-top:6px}
.toolbar{background:#fff;border:1px solid var(--line);border-radius:17px;padding:11px;display:flex;gap:9px;margin-bottom:12px}.toolbar .input{flex:1;min-width:180px}.toolbar .select{width:auto}
.cards{display:grid;gap:10px}.card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:17px 18px;box-shadow:0 4px 16px rgba(29,43,76,.04)}.card-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.reqno{font-size:11px;font-weight:900;color:#9aa2b4;letter-spacing:.5px;margin-bottom:5px}.card h3{margin:0;font-size:16px}.desc{color:var(--muted);font-size:13px;line-height:1.55;margin:8px 0 0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.badges{display:flex;gap:6px;flex-wrap:wrap}.badge{display:inline-flex;border-radius:999px;padding:6px 9px;font-size:11px;font-weight:900;border:1px solid transparent}.s-open{color:#496bd2;background:#eef2ff;border-color:#dfe6ff}.s-progress{color:#087f90;background:#e9f9fb;border-color:#d4f0f3}.s-wait{color:#94620d;background:#fff7e6;border-color:#f7e8c2}.s-solved{color:#177956;background:#eaf8f2;border-color:#d7eee5}.p-Acil{color:#b53a3a;background:#fff0f0;border-color:#f6dada}.p-Yüksek{color:#93620f;background:#fff6e3;border-color:#f2e3bd}.p-Normal{color:#5f687f;background:#f4f6fa;border-color:#e7ebf2}
.card-foot{margin-top:12px;padding-top:11px;border-top:1px solid #f0f2f6;display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap}.meta{display:flex;gap:8px 13px;flex-wrap:wrap;color:#8790a4;font-size:12px}.mini{display:flex;gap:7px}.mini .btn{font-size:12px;padding:8px 10px}.empty{background:#fff;border:1px dashed #d7deea;border-radius:18px;padding:45px 18px;text-align:center;color:var(--muted)}
.users{display:grid;gap:9px}.user-row{background:#fff;border:1px solid var(--line);border-radius:16px;padding:13px 14px;display:grid;grid-template-columns:minmax(180px,1.3fr) minmax(150px,.8fr) 130px 100px auto;gap:12px;align-items:center}.user-row strong{display:block}.user-row small{color:var(--muted)}.pin{font-weight:900;letter-spacing:3px;background:#f4f6fa;border:1px solid var(--line);border-radius:10px;padding:8px 9px;text-align:center}
.modal-bg{position:fixed;inset:0;background:rgba(18,25,40,.45);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;padding:20px;z-index:1000}.modal{width:min(660px,100%);max-height:88vh;overflow:auto;background:#fff;border-radius:24px;box-shadow:0 28px 90px rgba(8,17,35,.24)}.modal-head{position:sticky;top:0;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);z-index:2;border-bottom:1px solid var(--line);padding:18px 20px 14px;display:flex;justify-content:space-between;align-items:center}.modal-head h3{margin:0}.close{width:35px;height:35px;border:1px solid var(--line);border-radius:10px;background:#fff;font-size:20px;color:#687187}.modal-body{padding:19px 20px 22px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.full{grid-column:1/-1}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:17px}
.detail{border:1px solid var(--line);background:#fbfcfe;border-radius:14px;padding:13px;margin-bottom:10px}.detail b{display:block;font-size:11px;letter-spacing:.7px;text-transform:uppercase;color:#929bad;margin-bottom:5px}.detail div{font-size:14px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.files{display:grid;gap:8px}.file{display:flex;justify-content:space-between;align-items:center;gap:10px;border:1px solid var(--line);background:#fff;border-radius:12px;padding:10px}.file-main{min-width:0}.file-name{font-size:13px;font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-meta{font-size:11px;color:var(--muted);margin-top:3px}.drop{border:1.5px dashed #cbd5e3;border-radius:15px;background:#fbfcfe;padding:16px;text-align:center}.drop strong{display:block;font-size:13px}.drop small{color:var(--muted)}.upload-state{font-size:12px;color:var(--muted);margin-top:7px}
.toasts{position:fixed;right:16px;bottom:16px;z-index:3000;width:min(360px,calc(100vw - 32px));display:grid;gap:8px}.toast{background:#172033;color:#fff;padding:12px 14px;border-radius:13px;box-shadow:0 14px 38px rgba(23,32,51,.22);font-size:13px}.toast.error{background:#983f3f}.mobilebar{display:none}
@media(max-width:950px){.shell{grid-template-columns:1fr}.side{display:none}.mobilebar{display:flex;position:sticky;top:0;z-index:50;background:rgba(255,255,255,.95);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);padding:10px 13px;align-items:center;justify-content:space-between}.mobilebar img{width:140px;max-height:40px;object-fit:contain}.main{padding:20px 15px 36px}}
@media(max-width:700px){.auth-card{padding:29px 20px}.topbar{flex-direction:column}.actions{width:100%}.actions .btn{flex:1}.stats{grid-template-columns:1fr 1fr}.toolbar{flex-wrap:wrap}.toolbar .input{flex-basis:100%}.toolbar .select{flex:1}.card-head{flex-direction:column}.user-row{grid-template-columns:1fr auto}.user-row .role,.user-row .phone{grid-column:1}.user-row .pin{grid-column:2;grid-row:1}.user-row .row-actions{grid-column:1/-1}.modal-bg{padding:0;align-items:flex-end}.modal{width:100%;max-height:92vh;border-radius:24px 24px 0 0}.grid2{grid-template-columns:1fr}.full{grid-column:auto}}